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FAQ’s

  • Concierge medicine limits the number of patients in the practice so your physician has more time for you. This means same-day or next-day appointments, longer office visits, direct communication with your doctor, and a more personalized, proactive approach to your health.

  • Yes. Your membership provides enhanced access to your physician and in-office services, but health insurance is still needed for hospital visits, specialist care, and certain tests or procedures. Think of concierge care as a complement to your insurance that ensures better access and attention.

  • Dr. Kitchell is dual board-certified in Family Medicine and Sports Medicine, so we manage everything from routine primary care and preventive screenings to chronic conditions like hypertension, diabetes, and asthma. We also offer acute illness visits, in-office labs, bedside ultrasound, and non-operative orthopedic procedures for sports injuries and joint issues.

  • Members have direct access to Dr. Kitchell via phone, text, or email 24/7. If needed, house calls can also be arranged to ensure you’re never left waiting when urgent issues arise.

  • This model is ideal for anyone who values accessibility, preventive care, and a stronger relationship with their physician. Whether you’re managing a chronic condition, want to stay active and injury-free, or simply prefer a more attentive healthcare experience, concierge medicine provides the time, trust, and expertise to support your health goals.